VeMo: applying multimodality in instant messaging to solve miscommunication issues – 2nd year Master 2020
Aim: In this study we aimed to design a technology that increases young females’ feelings of connectedness among loved ones during social isolation.
Theme: UX design, Graphic Design, Psychology
Expertise Areas: Technology & Realization, User & Society, Creativity & Aesthetics
The world has changed. From one day to the next, people from all over the world were strongly advised to stay home as much as possible because of the corona virus. And so, they did. Being socially distanced from others, and especially your loved ones, is not that easy. In these uncertain times we require social support from our peers, but are unable to. You easily feel bored and lonely. All days look the same. It is tough to remain happy for everyone. But according to some studies, there is one group most heavily affected mentally by the social distancing measurements. Young females.
Fortunately, we live in a modern society with developed online tools to stay connected even from miles apart. The usage of these online tools increased rapidly over the past years. However, this also resulted in some issues. One of the most important ones for young females during the COVID-19 pandemic appeared to be the occurring miscommunication.
We designed a new plugin for whatsapp to solve this issue. Young females in the field also tried this new plugin and confirmed the added value of VoiceMemotion to solve miscommunication issues!

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